Carex Health Brands Introduces New Logo and Website Focused on Customer Experience

[Middleburg Heights, Ohio]: Carex, a subsidiary of Compass Health Brands, today announced the rebranding alongside a redesign of its website, which features over 600 available products and improved navigation with a stronger user experience. These changes transpired from the brand's 35+ year commitment to providing high-quality health and wellness products, alongside, studies showing that over 90% of people 65 years and older prefer to age at home. The brand revamped its focus on its digital presence to continue its well-established reputation as an authority in the home healthcare industry.

"For over 35 years, we have worked to earn the trust of consumers and caregivers to be the go-to for health and wellness products," said the company's President & CEO, Stuart J. Straus. "Our new Carex brand logo and website are a representation of our continued dedication to providing the best products, customer service, and brand experience."

Significant features of Carex's new website include:

  • 600+ available products with free shipping on orders over $75
  • An easy to use and interactive search functionality
  • Ability to navigate products based on their health condition

"With over 40 million caregivers aiding to a loved one or a parent, empowering them to confidently purchase home health care products is a mission we needed to focus on," explains Tony West, Senior VP of Retail. "Updating the look of our brand and offering a new positive shopping experience on our website allows us to connect with our customers in an impactful way.”

The brand will continue to make additional features available to its users as it receives feedback and improves user experience. Carex's website is live now. For more information on Carex, visit https://www.Carex.com.

About Compass Health Brands

For over 35 years, Compass Health Brands has been an established market leader in branded home medical equipment. The company serves a wide plethora of consumers, including home care patients, mobility product users, senior citizens, caretakers, and the general public. Its vast selection of high-quality brands including Carex, AccuRelief, Bed Buddy, TheraMed, Apex, ProBasics, Roscoe Medical, Meridian, StrengthTape, and TENS 7000 makes it the go-to brand for health and wellness products. Carex is a wholly-owned subsidiary of Compass Health Brands. For more information, please visit https://ww.compasshealthbrands.com.


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Carex Health Brands Introduces New Logo and Website Focused on Customer Experience

[Middleburg Heights, Ohio]: Carex, a subsidiary of Compass Health Brands, today announced the rebranding alongside a redesign of its website, which features over 600 available products and improved navigation with a stronger user experience. These changes transpired from the brand's 35+ year commitment to providing high-quality health and wellness products, alongside, studies showing that over 90% of people 65 years and older prefer to age at home. The brand revamped its focus on its digital presence to continue its well-established reputation as an authority in the home healthcare industry.

"For over 35 years, we have worked to earn the trust of consumers and caregivers to be the go-to for health and wellness products," said the company's President & CEO, Stuart J. Straus. "Our new Carex brand logo and website are a representation of our continued dedication to providing the best products, customer service, and brand experience."

Significant features of Carex's new website include:

  • 600+ available products with free shipping on orders over $75
  • An easy to use and interactive search functionality
  • Ability to navigate products based on their health condition

"With over 40 million caregivers aiding to a loved one or a parent, empowering them to confidently purchase home health care products is a mission we needed to focus on," explains Tony West, Senior VP of Retail. "Updating the look of our brand and offering a new positive shopping experience on our website allows us to connect with our customers in an impactful way.”

The brand will continue to make additional features available to its users as it receives feedback and improves user experience. Carex's website is live now. For more information on Carex, visit https://www.Carex.com.

About Compass Health Brands

For over 35 years, Compass Health Brands has been an established market leader in branded home medical equipment. The company serves a wide plethora of consumers, including home care patients, mobility product users, senior citizens, caretakers, and the general public. Its vast selection of high-quality brands including Carex, AccuRelief, Bed Buddy, TheraMed, Apex, ProBasics, Roscoe Medical, Meridian, StrengthTape, and TENS 7000 makes it the go-to brand for health and wellness products. Carex is a wholly-owned subsidiary of Compass Health Brands. For more information, please visit https://ww.compasshealthbrands.com.

Compass Health Partners with Leading Software Provider Brightree to Facilitate Seamless Electronic Ordering for DME/HME Providers

Cleveland, Ohio, October 12, 2016 – Compass Health Brands™ is pleased to announce they have partnered with Brightree®, the leading provider of cloud-based clinical, business management and billing software for the post-acute care industry, as an integrated electronic purchasing partner. DME/HME dealers can now streamline their workflow by ordering equipment and supplies from Compass Health Brands directly through the Brightree Integrated ePurchasing platform.

When a dealer creates a purchase order in the Brightree platform, a transmission is sent from Brightree through a secure FTP connection to Compass Health. This new electronic link between the two systems enables providers to view item availability and pricing in real time. In addition, they can perform onetouch drop shipments, receive automatic confirmations and submit purchase orders directly to Compass Health. Any dealer currently using Brightree can utilize the integrated ePurchasing feature at no additional cost.

“The Brightree platform enables our customers to easily order and drop-ship our products (DME, mobility, pressure prevention, support surfaces to respiratory and CPAP) within a single interface saving valuable time, reducing operating costs and improving patient care with faster delivery of products,” said Stuart Straus, President and CEO of Compass Health Brands. “Brightree will not only enhance our customer’s experience, but will enable us to once again exceed their expectation.”

“HME providers want to streamline workflows and improve operational efficiencies, and at Brightree we want to give them the solutions to help achieve these goals,” said Rob Boeye, executive vice president HME at Brightree. “Partnering with Compass Health enables us to drive our customers’ experience to reduce their operating costs, save time and improve patient care with seamless ordering and faster supply delivery.”

The Brightree collaboration follows on the heels of the Compass Health’s purchase of both ProBasics from Invacare Corporation and Meridian Medical. Brightree will exhibit its ePurchasing solution in booth #1745 at the Medtrade Fall Conference on November 1-3 in the Georgia World Congress Center in Atlanta, Ga.

About Compass Health Brands

Compass Health Brands manufactures and distributes home medical equipment with a focus on innovative, high quality products that enable consumers to live healthier, more independent lives. Our product portfolio includes bath safety, personal care, durable medical equipment, support surfaces, pressure prevention, mobility, pain management, respiratory, health aids, and medication compliance, serving both professional and consumer markets. Professional brands include Roscoe Medical, Meridian Medical, ProBasics, Viverity, and InTENSity and are sold through a professional independent dealer network. Consumer brands include Carex, AccuRelief, Apex, Bed Buddy and TheraMed and are sold through drug store chains, drug wholesalers, mass merchants, and grocery retailers. Serving customers worldwide, the company is known for its superior customer service and competitive prices. For more information, visit www.compasshealthbrands.com.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Chill. Stick. Go. Compass Health Brands Delivers PAINCAKES® The Cold Pack!

PAINCAKES

Quincy, MASS. – As springtime quickly approaches and outdoor activities kick back up again, Compass Health Brands, a leading health manufacturer specializing in bringing affordable consumer healthcare products, is pleased to announce the release of PAINCAKES® — a reusable cold pack that sticks and stays in place without the use of straps.

The PAINCAKES® lineup consists of three sizes - a large 5" pack, a two-count of mini 2.88" packs, and an oversized 10" x 3" wrap. Each gel cold pack features a proprietary stick-and-stay technology that's been tested and proven to stick up to 100 times. The gel inside each injury cold pack remains flexible even when frozen, enabling it to conform to the target area for a better and closer cold compress. The result is an effective cold pack for pain that empowers users to rehabilitate injuries without losing the use of their hands. PAINCAKES® is made for every activity level and can also be great for kids.


“We are very excited to introduce PAINCAKES® to consumers,” says Tony West, Compass Health Brands’ SVP of Retail. “This is an innovative product in the cold therapy market. Our mission is to improve consumers’ lives and PAINCAKES® offers a quick, convenient and comfortable solution for recovering from sports injuries, managing post-surgery discomfort, or alleviating muscle strains and sprains. Whether combating swelling, arthritis, or general discomfort, PAINCAKES® provides a therapeutic cooling experience that effectively reduces pain and supports the recovery process.”


This is the latest offering from Compass Health Brands, the same company that owns over 20 brands with thousands of products. For more information, please visit www.compasshealthbrands.com or stop by the company’s booth (#414) at NACDS Annual.


ABOUT COMPASS HEALTH BRANDS:
Compass Health Brands® manufactures and distributes a broad range of innovative and high-quality homecare, rehabilitation, light therapy and pain management products that enable consumers to live healthier, more independent lives. The company markets its products to both professional and consumer sectors. Consumer brands include Carex®, AccuRelief™, Apex®, TheraLite™, Bed Buddy®, PAINCAKES®, STRENGTHTAPE® and TheraMed® and are sold through drug store chains, drug wholesalers, mass merchants, and grocery retailers. Professional brands include ProBasics™, Roscoe